A master socket is the main socket for the phone line in your home. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Copyright 2022. >, What is the Wireless mode feature on my BT Smart Hub? No, it really is that simple. If you dont have a battery unit, unplug the modem. For security reasons you might want to change the admin password for your smart hub manager every now and again. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. >, How do I see which of my BT Hub's wireless bands my device is connected to? >, How do I see which of my BT Hub's wireless bands my device is connected to? You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. It's not an extension socket, Press the Power button on the Hub to switch it on. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. >, How do I set up port forwarding on my BT Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You'll then be able to change these settings: Separate Bands. 3. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. 16-08-2022 If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? If this happens get in touch with us. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. 16-08-2022 Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Try connecting your device to the router with an ethernet cable instead of using wireless. The Hub Manager is where you can change or view your Hubs settings. They'll give you all the details you need. How do I create a Port Forwarding rule on my Smart Hub? Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Note: you'll need a Dynamic DNS service provider to use this feature. So my problem is nearly solved. Network Name Remember you need to save any changes you make. It's also easy to see the Hub Manager across all devices. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. How do I connect my device to my BT Hub by Ethernet cable? >. Looking for tips on how to squeeze the best performance from it? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Click on the title and picture of your Hub to see links to all our help. Wireless mode This means when you search for your Hub in the list of wireless names on your device you'll only see one. 15h07. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Well help you ease the pain and get you to a solution - fast! With Band Steering on, the Hub steers your devices to the best wireless band for them. You can re-use your filter and Ethernet cables so please keep them. WPA-Auto - if you're having problems connecting older devices. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Wireless The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. When your device connects, it automatically chooses the . The BT Mini Hub doesn't support application sharing or port forwarding. Any thoughts on this would be welcome. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Your Smart Hub automatically scans for the best wireless channel. The video below shows you how to set up your BT Smart Hub. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. This site uses Akismet to reduce spam. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Instead the Home Hub 5 connects to the Openreach modem (or ONT). Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution You want to fiddle with the settings of your BT Smart Hub. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. How can I turn it on and off? You can turn it on or off. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features If you want to make any changes to the hub settings, you'll need the admin password. If you've turned Separate Bands on, you'll be able to select the channel for each band. Click here for more about setting up Full Fibre yourself >. You can re-use your filter and Ethernet cables, so please keep them. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? It's on or it's off. Youll also need to add a password hint. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Instead the Smart Hub connects to the Openreach modem (or ONT). When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Slide the two parts of the Hub's power plug together until they click into place. Switch off the router and switch it back on again. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Unsurprisingly, we've called this gizmo Smart Scan. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. You can then enter your password in the usual field to access BT Hub Manager. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. It's also easy to see the Hub Manager across all devices. 16-08-2022 >, How do I set up port forwarding on my BT Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Alternatively choose your Hub from the dropdown to find out how to connect. There are a few things to try here. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. None - anyone can connect to your wireless network without entering a password. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Wait until the lights on the modem are solid green, then plug in the Smart Hub. How can I set up or change the admin password on my BT Hub? However, if the Wi-Fi has dropped out, you might not see the settings. Have you tried Chrome or another browser. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. 16-08-2022 Youll find it on the back of your Hub. This last screen permits me to then continue and arrive at the hub home page. Press 'Enter'. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Sorry not much help really. If this happens get in touch with us. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? You dont want your neighbours taking advantage of the internet connection that youre paying for! not the same as the wireless password. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. This will open the Hub Manager, Enter the admin password. When searching for your Hub on your device, you'll have to select which band to connect to. Then follow these simple instructions: You will be asked to enter a password. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). It's not an extension socket. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Your Hub will be called something like BTHub6-ABCD. It's also easy to see the Hub Manager across all devices. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. First, you need to connect to the router's web management page, so that you can change the settings that you want. If you're still having trouble try our community forum. >, How do I turn wireless on and off on the BT Hub? How do I set up port forwarding on my BT Hub? If you do have a problem with the Wi-Fi, this may reveal what it is. The default BT Smart Hub IP Address is: 192.168.1.254. >, What is the Smart Wireless feature in my BT Hub? You'll find it on the back of the Hub if you haven't updated it. Wait 5 minutes, then start reconnecting the cables. This will open the Hub Manager. (Make sure you're connected to your home network.) WPA2 - the default setting (we strongly recommend you use this). If it isn't blue, see connection troubleshooting below for help with connecting. The password should now be changed to something of your choice. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Where can I view the status of my Smart Hub? To get the latest on your appointment, go to www.bt.com/ordertracking>. Are you having problems with BT Hub Manager? If it's not listed you'll need to create a new port forwarding rule. Go back to: Here are some answers to help you Every device that uses the internet sends its packets of data through specific ports. If you've still got problems, try our Broadband troubleshooter>. Our helpful guide shows you how to change the admin password on your BT Hub. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). This table shows the main differences between them. We know its a clich but resetting works more often than youd think. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. How do I use my Smart Hub as a modem only? Youll need the Admin Password for Hub Manager to make changes to the advanced settings. BT Devices Can not access hub manager - 192.168.1.254 (or any. 16h12. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. on Email Barry at barry@bigtechquestion.com. Whats next? >, How can I set up or change the admin password on my BT Hub? Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Enter your BT hub admin password. 15h14. How can I turn it on and off? This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. They're on the back of your Hub. Band Steering To set up port forwarding, click a dropdown for your model of Hub. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. You'll find it on the back of the Hub if you haven't updated it. 16-08-2022 Youll be asked to enter the new password twice, to make sure its correct. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Make sure that your computer is connected to the Smart Hub via Ethernet or . Check that youre using a device that is connected to your BT broadband network. You can configure your Hub to use Dynamic DNS. He was once Deputy Editor of Mail Online and remains in therapy to this day. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. You'll then be able to change these settings: Separate Bands >, BT Home Hub 5 - Information and troubleshooting guide. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Click Advanced Settings Click Wireless Enter the admin password. Once youre logged in youll see a button for Advanced Settings. If youve lost that card, it should also be on a sticker on the base of the router. Your hub is only accesible on your home LAN hence it is http and not https. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Unplug the battery pack from the power supply. Here's how to set up a Hub 4 or Hub 5. I am grateful for that thought, I have not used a microsoft browser for years! They're on the back of your Hub. Follow the instructions that automatically appear on the screen to change your password. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. If you want to make any changes to the hub settings, you'll need the admin password. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. It's also easy to see the Hub Manager across all devices. The light on the front will change colours while your Hub sets itself up. This means when you search for your Hub in the list of wireless names on your device you'll only see one. on If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. How do I restrict the wireless devices that can connect to my Hub? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Set the security level for your Hub's wireless connection -. Press the Power button on the back of the Hub to turn it on. How can I set up or change the admin password on my BT Hub? You'll need your Hub's wireless network name and password. Every device that uses the internet sends its packets of data through specific ports. >. Then fill in the details for your Dynamic DNS service. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. If this happens get in touch with us. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Press the Power button on the Hub to turn it on. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The video below shows you how to set up your BT Smart Hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. How do I set up port forwarding on my BT Hub. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. A master socket is the main socket for the phone line in your home. This takes a few minutes. on A steady blue light on the front of the Hub means everything's OK. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Full Fibre customers wont use microfilters. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Got a BT Business Smart Hub 1? Distinguished Sage, never noticed http vs https. It only works when Separate Bands is off. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. on Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Enter your current password followed by your new one. IP address If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If you have it, unplug all your old broadband kit, including your old power plug. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. >, Where do I find the default admin password for my BT Hub? Full Fibre customers wont use microfilters. 16h22. When your device connects, it automatically chooses the best wireless band. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. >, How do I turn wireless on and off on the BT Hub? >, What is the Wireless mode feature on my BT Smart Hub? How do I view the devices connected to my Smart Hub? Here is our step-by-step guide to accessing BT Hub Manager. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub >, How do I turn off BT Access Control for a device? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem You can edit names and devices anytime you want. WPS If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Important! Next, select the first device that you want to control and choose the days and times for which you want to set limits. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Go to the Smart Hub 1 guide. Then click on Advanced Settings. >. And some questions nobody really wanted the answers to.
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